Standard Terms & Conditions, inclusions and exclusions:
RESCHEDULING:
Rescheduling is preferred at least 7 days in advance. We know sh*t happens, but we appreciate as much notice as possible in order to coordinate schedules for all team members.
CANCELLATIONS:
Cancellations less than 7 days in advance will only be rescheduled at the discretion of The Tidy Rebel.
GIFT CERTIFICATES:
Must be used within one year of purchase. Certificates are transferable.
REFUNDS:
Down payments, Intensive and gift certificate purchases are non-refundable, and may be applied toward any project within one year of purchase.
INSURANCE:
The Tidy Rebel LLC is an insured service provider.
PAYMENT PLANS:
If you need a payment plan, please do not hesitate to ask!
SERVICES (include, but are not limited to):
Assess Client’s belongings in order to prioritize which rooms and items to be addressed in which order. Consult with Client to make a list of criteria/guidelines for what to keep vs what to purge so that we have a clear roadmap as we work together.
Sort through items and to decide what to keep, donate, or sell - with direction from Client. (We will never remove belongings without express permission from Client).
Organize items and rooms in a manner the aligns with Client’s values and goals for the space. Research and recommend equipment and accessories to store and maintain new or existing organization systems.
Install equipment and accessories (some exclusions may apply).
Remove donation items; research where to donate any specialty items, and transport or ship them to recipients.
Remove consignment and sale items; research where to sell any specialty items, and deliver items to the appropriate stores.
Remove trash and recycle to offsite disposal, if requested by Client; or hire a third-party to do so.
Related organization services as requested by Client, including sorting, donating, transporting, research, and purchase of storage solutions (which may be proposed on a separate purchasing contract). We may also give opinions on design and aesthetics, as we are an extremely creative bunch - however, they are only opinions.
DISCLAIMERS & EXCLUSIONS:
Services in excess of agreed upon written deliverables, and outside of proposed time parameters, will be billed at the hourly rate and included in final billing. Pre-approval from client will be obtained before proceeding with such work.
TTR may not be able to complete all tasks within the scheduled time frame, but we will prioritize finishing as much as possible in order of priority as directed by Client.
Contract may be cancelled at-will, and without penalty, by either party.
TTR assumes no liability for damage to property or belongings, but we do the best we can as humans. TTR is a fully insured service provider, and we handle your belongings with great care.
TTR reserves the right to refuse any requests beyond the Scope. However, we are always open to discussing any and all ideas/needs of the Client. Please ask!